Site walk-through & baseline
We map critical systems, current vendors, backlog and risks, then align on KPIs, budget and reporting cadence so everyone starts from the same picture.
About Vantage Care
Who we are
Seamless facilities.
Less drama, more control.
Vantage Care Solutions LLC is a dedicated facility management partner for owners, asset managers and operations teams who need properties that simply work — every day, across every shift. We combine hard and soft FM, projects and reporting under one accountable team so stakeholders can focus on guests, tenants and long-term value instead of daily firefighting.
Instead of generic contracts, we design scopes around how your asset actually runs: guest and resident flows, peak trading periods, brand standards, risk appetite and budget cycles. The result is a calm, predictable FM operation that protects reputation, revenue and asset life.
Who we are
A facility management partner built around stakeholders.
Vantage Care was created for the people who live with FM decisions every day: general managers, asset managers, owners and in-house FM teams. Our goal is to reduce complexity, improve predictability and protect the long-term value of every asset we look after.
We spend time understanding how your property operates — guest and tenant journeys, critical back-of-house areas, brand requirements and commercial pressures. From there we build FM scopes and SLAs that are realistic, measurable and aligned with your strategy, not ours.
Whether we are taking over from multiple vendors or supporting an in-house team, we act as the FM control centre: one team coordinating work orders, projects and reporting so stakeholders always know what is happening and where the risk is.
How we work
A simple, transparent way to run complex facilities.
We act as your single FM partner: one contract, one SLA, one team that understands the whole asset — from plant rooms to penthouses.
Mobilisation & quick wins
We deploy teams, stabilise urgent issues, and introduce simple reporting from day one so you see quick, low-disruption wins.
Continuous optimisation
We track SLAs, energy use, and guest impact to prioritise projects with the best ROI and keep your asset performing year-round.
99%+
Reactive calls closed within SLA.
25–40%
Typical reduction in vendor complexity.
365
Days a year on-site support.
Why choose Vantage Care
Calm, accountable FM for busy teams.
We know facility management is rarely the headline, but when it fails everyone feels it.
Stakeholder-led approach
Scopes designed around real operational realities — not a generic FM playbook.
Single point of accountability
One partner for hard FM, soft services and projects. No confusion over responsibility.
Transparent reporting
Clear dashboards on performance, spend and risk — ideal for owners and boards.
Focus on long-term value
We balance service quality with asset-life, energy savings and guest/resident experience.
Direction
Our vision and mission at Vantage Care.
We want facilities that simply work in the background while people focus on doing their best work. Use the tabs below to explore how our long-term vision and everyday mission support that.
Facilities that simply work, so people can do their best work.
Our vision is to become the most trusted facility management partner for owners, operators, and asset managers who value quiet reliability above all else. We believe that a well-run property should feel seamless — safe, comfortable, efficient and free of constant operational noise — allowing your teams to stay focused on guests, tenants, and business growth rather than day-to-day disruptions.
Great FM, in our view, is almost invisible on the surface but deeply impactful behind the scenes. While guests and tenants enjoy a smooth, uninterrupted experience, owners and management should have complete visibility through accurate reporting, real-time data, predictable budgets, and clear performance metrics. Our vision is to transform facilities into environments that simply work — where risk is reduced, issues are resolved before they escalate, and every part of the operation runs with precision, transparency, and long-term value in mind.
Calm, accountable FM for owners, operators and guests.
Our mission is to run facilities in a calm, solutions-focused way — especially when things go wrong. We communicate clearly and honestly with all stakeholders, so everyone knows what is happening and why decisions are being made.
We are committed to protecting people, assets and brand reputation in every action we take. Instead of chasing quick fixes, we look for patterns, root causes and long-term improvements that keep your property performing day after day.
FAQs
Questions owners and operators often ask us.
If your question isn’t listed here, just send us a message and our team will be happy to help.
We work with hotels, serviced apartments, residential towers and communities, corporate offices, mixed-use assets, and selected light industrial / logistics facilities.
Both. We can take on full integrated facility management under one SLA, or support specific areas such as hard FM, soft services, audits or mobilisation projects.
Yes. We frequently support owners and operators during vendor changes, pre-opening phases and difficult handovers where stabilisation is critical.
We can complement in-house teams, provide specialist support or take over the full scope depending on your asset strategy and internal capacity.
Simple dashboards and summary packs covering SLAs, backlog, risk, spend and key initiatives so leadership teams get a clear, honest view of FM performance.
Share a few details about your asset and current FM setup and we’ll schedule a short call to outline a practical approach.